FAQ

What is DikenalAI?

DikenalAI is an AI Visibility Assessment tool in Indonesia, based in Jakarta, built on the DikenalAI™ Framework. Most AI visibility tools tell you how visible you are. DikenalAI also shows why AI isn't recommending your business — and what to fix first. DikenalAI is not an SEO agency, digital marketing agency, or AI automation agency.

What is AI Visibility?

AI Visibility is a business's ability to be accurately understood, trusted, and consistently recommended by AI platforms when people search for relevant products, services, or expertise.

How is AI Visibility different from SEO?

SEO helps you rank in search engines. AI Visibility with DikenalAI™ focuses on AI Recommendation Readiness — how AI understands your business, validates its credibility, and recommends it. A website that is strong in SEO can still be invisible in answers from ChatGPT, Gemini, Claude, Perplexity, Google AI Overview, or Microsoft Copilot.

How does DikenalAI work?

DikenalAI runs three tools in one AI Visibility Intelligence Engine built on the DikenalAI™ Framework: Technical Analysis (can AI access your business information?), AI Knowledge Analysis (does AI understand it?), and AI Visibility Analysis (does AI recommend your business over competitors?). Technical Analysis and AI Knowledge Analysis together form the AI Readiness Assessment.

What products does DikenalAI offer?

DikenalAI offers the AI Visibility Assessment for brand owners (pay per assessment, no subscription), monthly platform plans for agencies (Partners) managing multiple client brands, and tailored Enterprise plans for large organizations.

Who is DikenalAI a good fit for?

For SMBs, professional services, e-commerce, multi-brand companies, and enterprises in Indonesia that want to be recommended by AI.

Which AI platforms are supported?

DikenalAI measures and monitors recommendation readiness for ChatGPT, Gemini, Claude, Google AI Overview.

Why choose DikenalAI?

Other AI visibility tools give you a score. DikenalAI shows the business-information gaps behind it — unclear category or services, weak differentiation, limited proof, inconsistent information — and what to fix first. Three tools in one engine: Technical Analysis, AI Knowledge Analysis, and AI Visibility Analysis.

How is DikenalAI different from other AI visibility tools?

Most AI visibility tools measure how visible a brand is — mentions, share of voice, and citations. DikenalAI measures that too, then explains why: the AI Readiness Assessment finds the business-information gaps that stop AI from understanding or recommending you, such as unclear category or services, weak differentiation, limited proof, or inconsistent information — and the action roadmap shows what to fix first.

How long does it take to see results?

AI Visibility Assessment results are usually ready in about 10–15 minutes after the assessment starts. When many clients or partners run assessments at the same time, assessments join a queue and are processed in order.

What will I get?

Your results include an AI Readiness Score from the Technical Analysis and AI Knowledge Analysis, and an AI Visibility Score from real customer questions — with Share of Voice, Prompt Rank against competitors, whether AI mentions, recommends, and cites your business, and the sources it draws from. An action roadmap shows what to fix first, and why.

What is an AI Visibility Assessment?

An AI Visibility Assessment measures how often and how accurately a business is mentioned, understood, and recommended by AI platforms such as ChatGPT, Gemini, Claude, and Google AI Overview. DikenalAI is an AI Visibility Assessment tool in Indonesia that runs this process through three tools: Technical Analysis, AI Knowledge Analysis, and AI Visibility Analysis.

What is an AI Readiness Assessment?

The AI Readiness Assessment combines DikenalAI's Technical Analysis and AI Knowledge Analysis: it checks whether AI can access your business information, and whether that information is clear, complete, and consistent enough for AI to understand — before AI Visibility Analysis tests whether AI actually recommends your business.

What is a GEO Assessment, and how is it different from an AI Visibility Assessment?

A GEO (Generative Engine Optimization) Assessment evaluates how ready a website is to appear in generative AI answers. DikenalAI's AI Visibility Assessment covers that evaluation, then goes further: it tests real customer questions and compares how AI recommends your business against competitors.

Is DikenalAI a self-serve tool?

Yes. DikenalAI is a SaaS AI Visibility Assessment tool: sign up, run an assessment from your dashboard, and get results in about 10–15 minutes, with no subscription. For agencies and enterprises, our team also offers platform demos and walkthroughs of assessment results.

DikenalAI is an AI Visibility Assessment tool in Indonesia, based in Jakarta, built on the DikenalAI™ Framework.

Most AI visibility tools tell you how visible you are. DikenalAI also shows why AI isn't recommending your business — and what to fix first. DikenalAI is not an SEO agency, digital marketing agency, or AI automation agency. Contact our team.